Customer satisfaction is our top priority. Feel free to contact us with any questions or for any help you need. We look forward to serving you with top-notch design services.
You can send us your files in any of these formats: .eps or .ai (preferred), .jpg, .gif, .pcx, .png, .bmp, .dxf, .wmf, .pdf, .emf, .cdr, .psd, .tif, and similar.
You can reach us by email at admin@custompatchartist.com, through live chat on the website, or by calling us on the number provided.
We digitize each design with a specific fabric in mind, so the digital file won’t work on every fabric. If you need the digitized file to work on all fabrics, please say so when you place your order and we will adjust it accordingly.
Yes, you can attach more than one file at a time. Please give the details for each one.
Yes. Iron-on letters are made specifically to stand up to the washing machine and detergent.
Cotton T-shirts work well for applying iron-on letters. If you can’t find one, choose a T-shirt that is mostly cotton.
Iron-on patches are easier to remove by applying heat-activated glue from the back of the garment. Place a piece of cloth or parchment paper over the area with the iron-on letter, then heat it to loosen the letters. Do this carefully so you don’t burn your hands or the garment.
Yes. Applying heat loosens the label’s adhesive, and you can then gently peel the label off.
Still have a question? Contact us or request a quote, or read our Refund Policy.
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Mock-up in 24 Hours or Less
